Help Centre

gt98 Frequently Asked Questions

Everything Bangladeshi players need to know about gt98 — from creating your account and depositing via bKash or Nagad, to cricket betting rules, bonus terms, security standards, and responsible gaming tools. Browse the full FAQ below or jump straight to your topic.

25 Questions Answered English Bangladesh Updated 2026
Welcome to the gt98 FAQ page — the most comprehensive help resource for players across Bangladesh. This page covers every major aspect of the gt98 platform: account setup and verification, deposits and withdrawals via bKash, Nagad, Rocket, and Upay, cricket and casino gameplay, bonuses and loyalty rewards, and responsible gaming tools. Use the category links below to jump to your question, or scroll through all 25 answers in order.
Account & Registration Deposits & Withdrawals Games & Gameplay Bonuses & Promotions Safety & Responsible Gaming
Instant Deposits

Top up your gt98 wallet in minutes using bKash, Nagad, Rocket, or Upay. Minimum deposit is ৳500 and funds appear almost instantly so you never miss a live cricket market or slot session.

Cricket Betting

Bet on BPL, IPL, T20 World Cup, and all Bangladesh Tigers fixtures with competitive odds, in-play markets, and real-time score updates. gt98 is the go-to cricket betting destination in Bangladesh.

Secure & Fair

All gt98 games are sourced from certified providers audited for fairness. Your account and transactions are protected by 256-bit SSL encryption and strict KYC identity verification.

Mobile Ready

gt98 is fully responsive on all Android and iOS devices. No app download required — play slots, bet on cricket, and manage your account directly from your mobile browser anywhere in Bangladesh.

24/7 Support

The gt98 support team is available around the clock via live chat and email at [email protected]. All responsible gaming and account security requests are treated as priority tickets with fast response times.

VIP Loyalty Program

gt98's tiered VIP program rewards consistent players with escalating bonuses, faster withdrawals, dedicated account managers, and exclusive perks during BPL season, Eid, and Pohela Boishakh promotions.

Section 1 of 5

Account & Registration

Everything you need to know about creating your gt98 account, verifying your identity, recovering access, and managing your profile settings.

Creating a gt98 account takes less than two minutes. Visit the gt98 website, click the registration link, and fill in your full name, email address, mobile number, and a secure password. You must be at least 21 years old to register. Once submitted, you will receive a confirmation message and can log in immediately to explore the platform.

gt98 requires a valid government-issued photo ID to complete KYC verification. Accepted documents include a Bangladesh National ID card, passport, or driving licence. You may also be asked to submit proof of address such as a utility bill or bank statement dated within the last three months. Verification is typically completed within 24 hours of submission.

No — gt98 strictly allows one account per person, per household, and per device. Opening duplicate accounts is a violation of the Terms and Conditions and may result in permanent closure of all associated accounts and forfeiture of any pending withdrawals. If you have accidentally created two accounts, contact support at [email protected] immediately to resolve the issue.

You can reset your gt98 password from the login page by clicking "Forgot Password" and entering your registered email address. A secure reset link will be sent to your inbox within a few minutes. If you do not receive the email, check your spam folder or contact the gt98 support team via live chat, available 24/7 in Bangladesh Standard Time.

To permanently close your gt98 account, send a written request to [email protected] from your registered email address. Include your full name, username, and the reason for closure. Any remaining balance will be returned to your verified withdrawal method before the account is deactivated. Please allow up to 5 business days for account closure to be fully processed.
Section 2 of 5

Deposits & Withdrawals

Detailed answers on funding your gt98 account via bKash, Nagad, Rocket, and Upay — including processing times, minimum amounts, fees, and bank transfer options.

To deposit via bKash on gt98, log in to your account, go to the Deposit section, and select bKash as your payment method. Enter the deposit amount — the minimum is ৳500 — and follow the on-screen instructions to complete the bKash Send Money transfer to the provided gt98 merchant number. Most bKash deposits are credited to your gt98 wallet within 5 to 15 minutes.

Nagad deposits on gt98 are processed almost instantly — typically within 5 to 10 minutes after the transfer is confirmed. Select Nagad in the Deposit section, transfer the amount to the gt98 Nagad merchant number shown on screen, and your wallet will be credited automatically. If your deposit has not appeared after 20 minutes, contact gt98 live chat support with your Nagad transaction reference number.

The minimum withdrawal amount on gt98 is ৳1,000 for all supported payment methods including bKash, Nagad, Rocket, and Upay. There is no maximum withdrawal cap for standard verified accounts, though large withdrawals above ৳50,000 may be subject to an additional identity verification step. Withdrawals to bank accounts via Dutch-Bangla Bank or BRAC Bank may carry different minimums — check the Withdrawal page for the latest figures.

Withdrawals from gt98 to bKash are typically processed within 1 to 4 hours during normal operating hours in Bangladesh Standard Time. In some cases, particularly during peak periods like BPL season or Eid promotions, processing may take up to 12 hours. Ensure your bKash number is verified on your gt98 account profile before submitting a withdrawal request to avoid delays.

gt98 does not charge any platform-side fees on standard deposits or withdrawals. However, your mobile banking provider — bKash, Nagad, Rocket, or Upay — may apply their own standard transaction charges according to their current fee schedules. Bank transfer withdrawals via BRAC Bank or Dutch-Bangla Bank may also incur standard interbank fees outside of gt98's control.

Yes, gt98 accepts deposits via Rocket (Dutch-Bangla Bank Mobile Banking). Select Rocket from the deposit options in your account dashboard, enter your desired amount with a minimum of ৳500, and send the funds to the gt98 Rocket account number displayed. Rocket deposits are usually credited within 10 to 20 minutes. Rocket is also available as a withdrawal method for verified accounts.
Section 3 of 5

Games & Gameplay

Learn about cricket betting markets, the gt98 casino game library, RTP rates, fair play standards, live casino options, and how to play on mobile.

To bet on BPL (Bangladesh Premier League) matches on gt98, navigate to the Cricket section, select the BPL fixture you want to bet on, and choose your market — match winner, top batsman, total runs, or other available options. Enter your stake, review the odds displayed in decimal format, and confirm your bet. BPL betting markets on gt98 open as soon as official fixtures are announced and close at match start.

gt98 offers over 500 casino games across multiple categories. The library includes video slots from providers such as Pragmatic Play, NetEnt, and Microgaming; live casino tables including live roulette, blackjack, and baccarat powered by Evolution Gaming and Ezugi; crash games including Aviator by Spribe; and card games. The full catalogue is accessible on both desktop and mobile browsers without requiring a dedicated app download.

Yes — gt98 is fully optimised for mobile browsers on Android and iOS devices, making it easy to play from anywhere in Bangladesh. The platform uses 256-bit SSL encryption to protect all data transmitted during mobile sessions. No app download is required; simply visit gt98.io in your mobile browser, log in, and all games, betting markets, and account features are available in a responsive mobile layout.

The RTP of individual slot games on gt98 varies by game and provider. Most slots in the gt98 library carry RTPs between 94% and 97%, in line with industry standards. You can find the specific RTP for any slot by checking the game's information panel or paytable before playing. gt98 only partners with certified providers whose games are independently audited for fairness by recognised testing laboratories.

gt98 offers in-play (live) betting on major cricket tournaments including BPL, IPL, T20 World Cup, and international Test and ODI fixtures. During live matches you can follow real-time score updates on the gt98 Cricket page and place bets on dynamic markets that update ball by ball. Live streaming availability depends on broadcasting rights; check the Cricket section for stream availability on specific fixtures.
Section 4 of 5

Bonuses & Promotions

Understand how gt98 welcome bonuses, wagering requirements, free spins, and the VIP loyalty program work — so you can make the most of every offer.

gt98 offers a welcome bonus to newly registered and verified players on their first qualifying deposit. Bonus details including the match percentage, maximum bonus amount in BDT, and eligible games are published on the Promotions page within your account. Welcome bonus funds are credited to a separate bonus wallet and are subject to wagering requirements that must be met before any associated winnings can be withdrawn.

Wagering requirements on gt98 bonuses specify how many times you must bet the bonus amount before it converts to withdrawable cash. For example, a 20x wagering requirement on a ৳1,000 bonus means you must place ৳20,000 in qualifying bets before withdrawal. Different game types contribute differently to wagering — slots typically contribute 100%, while live casino games may contribute less. Full contribution rates are listed in the bonus terms for each offer.

Yes — gt98 operates a dedicated VIP loyalty program that rewards consistent players with escalating benefits as they progress through membership tiers. Higher tiers unlock perks including enhanced deposit bonuses, faster withdrawal processing, dedicated account managers, higher table limits in the live casino, and exclusive invitations to seasonal promotions tied to events like BPL, IPL, and Pohela Boishakh. Contact VIP support for details on how to qualify.

Yes — most gt98 bonuses have an expiry period, typically 7 to 30 days from the date the bonus is credited to your account. If the wagering requirements are not completed within that window, the bonus and any associated winnings are forfeited automatically. The expiry date is visible in your Bonus section. Free spin rewards generally expire within 24 to 72 hours of being issued, so use them promptly.
Section 5 of 5

Safety & Responsible Gaming

gt98 is committed to player safety and responsible gambling. Find out about platform security, data protection, the 21+ age policy, self-exclusion tools, and how to get help.

gt98 operates as an online betting and casino platform serving the Bangladesh market and is committed to providing a safe, fair, and transparent experience for all players. The platform uses industry-standard 256-bit SSL encryption, partners only with certified game providers audited for fair play, and enforces strict KYC and responsible gaming policies. Players are responsible for understanding the local laws applicable to online gambling in their jurisdiction before participating.

gt98 protects player data using 256-bit SSL encryption on all connections, ensuring that your personal details, payment information, and account activity cannot be intercepted by third parties. Account access is secured with password authentication and two-factor verification options. gt98 does not share your personal data with third parties for marketing purposes without your consent. Full details are outlined in the gt98 Privacy Policy.

If gambling is no longer feeling like entertainment and is causing financial or emotional stress, gt98 strongly encourages you to act early. You can set deposit limits, loss limits, or session time limits from your account settings at any time. For a more serious break, use the time-out or self-exclusion feature to restrict account access for a defined period. You can also contact the gt98 responsible gaming team directly at [email protected] for confidential guidance.

To self-exclude from gt98, go to the Responsible Gaming section of your account settings and select the self-exclusion option. Choose your preferred exclusion period — a minimum of 6 months up to permanent exclusion — and confirm your choice. Self-exclusion is processed within 24 hours and cannot be reversed before the period ends. All marketing communications are suspended during self-exclusion. You may also request self-exclusion by emailing [email protected] from your registered email address.

The minimum age to register and play on gt98 is 21 years old. This applies to all players across Bangladesh including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other regions. gt98 verifies player age during the KYC process. Any account found to belong to a player under 21 will be permanently closed and all deposited funds returned. We take underage gambling prevention extremely seriously.

Still Have Questions?

If you could not find the answer you were looking for in the sections above, the gt98 support team is available around the clock. Reach out via live chat directly from your account dashboard, or send an email and we will respond as quickly as possible — typically within 1 to 2 hours during Bangladesh Standard Time business hours.

Live Chat — 24/7 [email protected] UTC+6 Bangladesh

Responsible Gaming Resources

gt98 is committed to promoting safe gambling habits. If you or someone you know needs support, visit our dedicated Responsible Gaming page for full details on deposit limits, cooling-off periods, self-exclusion, and guidance resources available to players in Bangladesh.

21+ Only Self-Exclusion Available
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Explore gt98 — Bangladesh's Premier Betting Platform

Now that your questions are answered, dive straight into the action. Bet on cricket, spin the slots, or try the live casino — everything is available on gt98 right now.

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